PROMUS HOTELS LLC Revolutionizes Guest Access with Cutting-Edge Remote Access Lock Technology

MCLEAN, VA – October 26, 2023 – PROMUS HOTELS LLC, a leading hospitality solutions provider based in McLean, Virginia, is thrilled to announce the launch of its innovative remote access lock system, poised to redefine guest convenience and hotel security. This isn’t just about fancy tech; it’s about making life easier for guests and hotel staff alike. For years, hotels have relied on traditional key cards or physical keys. While functional, these methods have their drawbacks. Lost key cards mean re-issuing, often causing frustrating delays for guests. Physical keys? Forget about it – security risks and logistical headaches abound. PROMUS HOTELS LLC recognized these pain points and set out to create a better solution. “We talked to hoteliers, we talked to guests,” explains a spokesperson for PROMUS HOTELS LLC. “The message was clear: people want seamless access and a sense of control. They want to avoid lines at the front desk and feel secure in their rooms. That’s what drove us to develop this technology.” So, what exactly is the remote access lock? Essentially, it's a smart lock that allows guests to unlock their rooms using their smartphones. No more fumbling for key cards, no more waiting in line. After booking, guests receive a secure invitation via email or SMS. Click the link, and the lock is paired to their phone. Simple as that. Here's how it works in practice: Booking & Invitation: When a guest makes a reservation, the hotel’s system automatically triggers an invitation to download a user-friendly app or receive a secure digital key link. Secure Pairing: The guest follows simple instructions to pair their smartphone with the lock assigned to their room. This happens before they even arrive at the hotel. Seamless Arrival: Guests bypass the front desk and go directly to their room. When they approach the door, the app automatically detects the lock. A quick tap on their phone, and the door unlocks. Remote Management: Hotel staff has a centralized platform to manage access permissions, remotely lock or unlock doors if needed (for emergencies or forgotten phones!), and monitor lock activity. Beyond Convenience: Enhanced Security It's not just about making things easier. PROMUS HOTELS LLC’s remote access lock system significantly boosts security. Here’s how: Eliminates Key Card Cloning: Traditional key cards can be easily copied, posing a security risk. Digital keys are encrypted and much harder to replicate. Real-Time Access Logs: The system tracks who enters and exits each room, providing a detailed audit trail for security purposes. Temporary Access Control: Hotels can issue temporary digital keys for service staff or maintenance, limiting their access to specific rooms and timeframes. Immediate Revocation: If a guest loses their phone or a key is compromised, the hotel can instantly revoke access remotely. What Does This Mean for Hotels? The benefits for hotels are substantial: Improved Guest Satisfaction: Guests appreciate the convenience and control. Happy guests mean better reviews and repeat business. Reduced Front Desk Congestion: Bypassing the front desk streamlines the check-in process, freeing up staff to focus on providing exceptional service. Enhanced Security: A more secure environment protects guests and assets. Cost Savings: Reducing the need for physical key cards and associated plastic waste saves money. Modernization & Branding: Implementing this technology positions the hotel as innovative and forward-thinking. Early Adoption & Positive Feedback Several hotels have already implemented PROMUS HOTELS LLC’s remote access lock system, and the feedback has been overwhelmingly positive. “Our guests love it,” says the manager of a boutique hotel in Washington D.C. “They’ve told us it's the best check-in experience they’ve ever had. And for us, it's made things so much smoother. Less time at the front desk means more time focusing on providing exceptional hospitality.” Looking Ahead PROMUS HOTELS LLC is committed to continued innovation in hospitality technology. The company is already exploring integrations with other hotel systems, such as property management systems (PMS) and voice assistants, to create an even more seamless and connected guest experience. “We see this as just the beginning,” says the spokesperson. “We want to empower hotels to deliver the personalized, convenient, and secure experiences that today’s travelers demand.” About PROMUS HOTELS LLC: PROMUS HOTELS LLC, located at 7930 Jones Branch Drive, McLean, VA 22102, United States, is a leading provider of innovative hospitality solutions. With a focus on enhancing guest experience and streamlining hotel operations, PROMUS HOTELS LLC develops and implements cutting-edge technologies that help hotels stay ahead of the curve. For more information, please contact us at 949-309-0076 or visit our website.